Privacy policy

PRIVACY POLICY

Last Updated: June 2026

Privacy Policy for PouchDyes

At PouchDyes (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website, make a purchase, or otherwise interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.


Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information
  • Account login information
  • Custom order details
  • Communications sent to us

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity and interactions
  • Referral source
  • Cookies and tracking technologies


How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and inquiries
  • Personalize your shopping experience
  • Improve website performance and functionality
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications when permitted by law


Payment Processing

Payments are processed through Shopify and authorized third-party payment providers.

PouchDyes does not store full credit card numbers or payment credentials on its servers. Payment information is handled according to the security and privacy practices of Shopify and applicable payment processors.


Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website functionality
  • Support marketing and advertising efforts

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.


Sharing of Information

We do not sell personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Marketing and email service providers
  • Analytics providers
  • Legal and regulatory authorities when required

These third parties receive only the information necessary to perform their services.


Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Resolve disputes
  • Meet legal and tax obligations
  • Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.


Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing personal information
  • Correcting inaccurate information
  • Requesting deletion of personal information
  • Restricting certain processing activities
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided below.


Email Marketing

If you subscribe to our email list, we may send updates regarding:

  • New product releases
  • Promotions and discounts
  • Events and announcements
  • Disc golf and PouchDyes-related content

You may unsubscribe at any time by using the unsubscribe link included in marketing emails.


Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.


Children’s Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.


Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those websites independently.


Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Changes will become effective immediately upon posting to the website. Continued use of the website after changes are posted constitutes acceptance of the revised policy.


Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact: